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Kingsley announced that AVE was ranked #1 in the Kingsley Surveys Elite 5 for renter satisfaction for the third year in a row.
These awards recognize companies who continually exceed industry standards and consistently delivered an outstanding customer experience to residents in 2024. The results are based solely on resident survey feedback.
“We are honored to receive the Kingsley Excellence Award for the third year in a row,” said President of AVE and COO of Korman Communities Lea Anne Welsh. “This accolade is especially meaningful to our team as the rankings are completely based on resident feedback. We take great pride in our hospitality- and community-driven approach to apartment living, which includes friendly service coupled with unparalleled amenities and lifestyle programming.”
To qualify for a Kingsley Excellence Awards, the community’s resident satisfaction must surpass the Kingsley Index TM which is the most comprehensive performance benchmarking database in the real estate industry, representing more than 7 million prospects and residents surveyed annually.
“Winning a Kingsley Excellence Award highlights your commitment to delivering exceptional service and exceeding industry standards,” said Grace Hill CEO Kendall Pretzer. “This achievement is a testament to your dedication to creating outstanding experiences for residents and customers.”
Three of our communities – AVE Florham Park, The Franklin Residences, AVE Las Colinas – were also recognized among the Top 100 individual apartment communities in the country for their outstanding performance in resident satisfaction.
About Grace Hill
Grace Hill provides technology-enabled talent performance solutions that help owners and operators of real estate properties increase property performance, reduce operating risk, and grow top talent. Its industry-leading solutions covering policy, training, assessment, and data-driven insights are bolstered by years of real estate experience, in-depth service-level expertise, and outstanding customer support. Today, Grace Hill represents more than 2,300 companies for their talent performance solutions.