Available Opportunities

Regional Operations Director

Phoenix, Arizona

Our best-in-class hospitality brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of flexible-stay residential communities nationwide, apply today for an opportunity to join our winning team!

We are seeking a Regional Operations Director (Arizona) who will be responsible for working directly with brand and property leadership to execute and maintain the standard operating procedures of the AVE brand. This role will be based on-site at our downtown Phoenix locations, with up to 50% travel required (primarily within properties in Arizona, however, occasional nationwide travel may be needed on an as-requested basis).

Responsibilities

  • Completing various audits as requested by the COO and VP of Brand Operations.
  • Reviewing screening escalations by on-site teams alongside VP of Brand Operations.
  • Auditing application files to ensure consistency and adherence to brand requirements.
  • Provide weekly and monthly updates on property operations.
  • Work alongside on-site teams, primarily Assistant Managers/on-site Operations Managers, to manage service contracts and properly review service contract expirations in a timely manner.
  • Partner with learning and brand operations teams to ensure all team members have properly signed off on all required property training.
  • Coach, motivate and hold team members in the Arizona market accountable to operate at the highest level.
  • Carry out on-site training of SOPs and various rollouts.
  • Manage all communication and involvement with local counsel on property legal matters alongside VP of Brand Operations.
  • Review budget and project spending with Brand Operations and Asset teams.
  • Responsible for monthly property visits to enforce property presentation standards; quarterly reports are required.
  • Communicate effectively and transparently with executive leadership team on property operations.
  • Participate in de-briefing situations with property and brand leadership team as needed.
  • Assist with administrative needs of the properties if required.
  • Assist with work order management and coordination.
  • Must be capable and organized to provide operational supervision over multiple apartment communities.
  • Must be flexible to fill in on-site at properties if vacancies arise in various property-level roles.

Requirements

  • 3-5+ years of multi-site hospitality and/or multifamily on-site operations experience required
  • Understanding of regulations surrounding multifamily housing
  • Strong detail orientation and organizational skills
  • Excellent follow-up communication skills, both verbal and written
  • Excellent time management and problem-solving skills
  • Property Management System Software experience

#I-onsite

The Perks

  • Fun, positive, and collaborative work environment
  • Robust training program and ongoing professional development opportunities
  • Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent full-time roles only)
  • Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off (permanent part-time and full-time roles only)
  • Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to paid Volunteer Time Off each year to volunteer with your non-profit organization of choice (permanent part-time and full-time roles only)
  • Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part-time and full-time roles only)
  • A career home! Tons of potential for long-term career advancement within a rapidly expanding organization

About AVE

AVE is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company on a mission to create raving residents! Our first-class residential communities offer flexible living solutions - fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms.

Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on-demand, business and resort amenities for convenience, and fun resident events to create a sense of community.

While we own and operate a growing portfolio of best-in-class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, and service to our communities. 

Visit us online at https://www.aveliving.com/careers.

CCPA/CPRA Disclosure Notice

When you apply to a job on this site, the personal data contained in your application will be collected by Korman Communities.

Your personal data will be processed for the purposes of managing Korman Communities recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under CCPA 1798.145, pursuant to CPRA section 31 as necessary for the purposes of the legitimate interests pursued by Korman Communities, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Korman Communities to help manage its recruitment and hiring process on Korman Communities behalf. You can obtain a copy of the standard contractual clauses by contacting us at [email protected].

Your personal data will be retained by Korman Communities as long as Korman Communities determines it is necessary to evaluate your application for employment. Under the CCPA/CPRA, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted by contacting us at [email protected].

 

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